Please contact support@rolus.com if you can’t find the answer to your question on our FAQs page.

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ROLUS® uses UPS SurePost with a 2-7 day delivery depending on your shipping location.

ROLUS® does not currently ship internationally.

Please send a photo of your damaged order along with your order number and tracking number to support@rolus.com.

Please send your order number and tracking number to support@rolus.com.

Please send your order number and tracking number to support@rolus.com.

ROLUS® accepts all major credit cards including Visa, MasterCard, AMEX, Discover, Shop Pay, Apple Pay, Google Pay, and Paypal.

In most cases, the refund is labeled as ‘Pending’ for up to 2 business days, and it can take up to 10 business days for the customer to receive the refunded amount.

Shopify Payments is one of the most secure payment processors available. Shopify uses 128-bit SSL encryption technology to protect your customers' information during checkout.

No. You can capture a payment only once for an order, and the payment can't be more than the order's authorized amount. This means that your customers can't add to an existing order. If they want to add more products after an order has been placed, then they need to make a new order.

Many banks display charges immediately when an attempt for payment is made, even if that payment fails. Most of the time, failed payment attempts appear as pending charges; however, some banks display them as regular charges. These charges, regardless of their status, appear for a short period of time before they are reversed. The amount of time that the charge appears on the customer's account depends on the bank, but is typically 3-5 days. If a charge remains on the customer's account for more than 5 business days without an order, then contact Shopify Support for assistance.

Rolus Beverages, Inc. is committed to protecting the personal information of the visitors to its websites, purchasers of its products, and other individuals whose personal information it may collect and process. Please refer to the Privacy Policy for details on how your data is stored and protected.

Let’s not overthink this! You don’t need a science degree to understand what’s in ROLUS®. Our key ingredients that we talk about are our bespoke ROLUS® Botanical Blend for the Refreshing taste, Hawaiian Sea Salt acting as replenishing Electrolytes, Greek Verbena to support immunity and Asian Ginseng as a regenerating adaptogen. We do also include additional individual electrolytes, such as, potassium citrate, calcium citrate, and magnesium sulfate.

ROLUS® is packed with good stuff, like electrolytes and adaptogens. We could get into the science about what makes these so effective – but the thing you need to know is they’re there to keep you hydrated, along with also having a great taste – helping you feel closer connected to the world around you, as well as helping you feel just simply amazing from the inside out.

You can drink ROLUS® as you please. But like anything, don’t overdo it!

While our cans are packed with good stuff, we always recommend checking with your primary healthcare provider before adding anything new to your diet.

Our Hawaiian Sea Salt does not contain any micro-plastics in it. We have a pure sea salt. This was important to us!

Yes, ROLUS® contains trace minerals from our Hawaiian Sea Salt.

ROLUS® does not contain any allergens.

ROLUS® does not contain any caffeine. This is why we added Asian Ginseng to our product. It is a regenerating adaptogen with known benefits to balance energy.

ROLUS® does not contain alcohol.

ROLUS® does not contain THC and/or CBD.

ROLUS® does not contain sugar.

Natural flavors may contain a combination of essential oils, extracts, etc. and/or natural aroma substances derived from natural sources, including fruit, spices, herbs, roots, leaves, buds, bark and other plant materials.

ROLUS® is currently not certified Kosher. We are in the process of getting ROLUS® Kosher-approved.

ROLUS® is not currently certified organic.

ROLUS® is not currently certified GMO-free.

For any press inquiries, please get in touch with support@rolus.com.

For any partnership inquiries, please get in touch with support@rolus.com.

ROLUS® is only available at rolus.com at the moment.

We do not accept returns. You are liable for any orders placed or charges that incur prior to the cancellation request. However, you may be entitled to a refund if your product arrives damaged. If that’s the case, please send an image of the damage to support@rolus.com.

All refunds will be processed via the payment method used to place the applicable order. Please allow at least four weeks for any refund to be processed; refund times may vary based on your payment card issuer.

Please visit the Club ROLUS® page. Just enter your name, email and password to enroll. Be sure to opt-in to ROLUS® communications so you don’t miss out on ways to earn and use those sips.

Be sure to log in to your account and click “Rewards History" once logged in. If your sips are not populating, please write us at support@rolus.com. Your sips will also tally and populate in your cart and at checkout.

Please follow these steps to redeem points: Club ROLUS® page. If you have taken these steps, and points were not properly allocated at checkout, we will provide you with a coupon to the value of the points earned. Please email support@rolus.com if your issues persist.

Be sure to log in to your account and click “Rewards History” once logged in. If your sips are not populating, please write us at support@rolus.com.

There are many simple ways to redeem your sips (points). Please follow the steps outlined in the Club ROLUS® page to redeem your sips.